Hope For Heroes TX Refund Policy

We are grateful for your donation and support of our organization. Refunds are only granted in exceptional circumstances, within 30 days of the donation date, and are returned using the original method of payment. A request for refund must be completed in writing. Refund will be executed within 30 days from the receipt of the email.

Some circumstances in which refunds might be granted include:

• The donation was made in error, had an incorrect amount, or the selected charity was not that intended by the donor

• The donation was not authorized by the donor

Recurring Donation Refunds

Donors have the option to give recurring or one-time donations. We are only able to refund donations from the 30 days before the date of the refund request. See Donation Refund Policy above.